Account
Limits
Sizes, counts and timings, in one place.
| Limit | Value |
|---|---|
| PDF size | 10 MB per document |
| Pages per PDF | 200 |
| Documents per envelope | 10 |
| Signers per envelope | 20 |
| Fields per envelope | 500 |
| Metadata | 20 keys, values up to 500 characters |
| Test sends | 100 per business per day (UTC) |
| Reminders | Up to 20 per signer; manual reminders at most hourly |
| Access code attempts | 5, then locked for 15 minutes |
| Signature image | PNG, up to 500 KB |
| Logo | PNG, up to 500 KB |
| Idempotency keys | Remembered for 24 hours |
| Embed tokens | 60 seconds to 24 hours (default 1 hour) |
| Download links | 7 days |
| Webhook timeout and retries | 10 seconds; retried for about 21 hours |
| Deadline | Up to 365 days with deadline_days |